Last week I was working with a new client helping her to develop a marketing plan for the next three years. Getting her to tell herself (and me) the truth about her practice was a bit like washing a water-phobic dog! She had access to the information - how much money she was bringing in, how many {...}
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Telephone
Oh, Yes, You ARE! On Call 24 / 7
My colleague, Bonnie Goetz, MA, LPC, NCC wrote in on the Denver Therapists Network online discussion list asking for help . Having just had this conversation earlier this year in my Peer Consultation and Supervision Group, I asked her if I might address it here on my blog so that others can join {...}
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Do’s And Don’ts For Calling Your Clients
If you are new to private practice, you may not even know that there are "right" and "wrong" ways to telephone your client.
The Do's
Get your client's permission to call her. Don't just assume it's OK to do so.
Ask where your client prefers to be called. On her cell phone? At home? Work?
Ask {...}
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Before You Decide To Keep In Touch With Your Clients
Pamela Baker, in Pennsylvania wrote in asking, "What is the best way to keep in touch with clients?"
While it is a common business practice to keep in touch with clients during and after conducting business with them, it is not always considered legal, ethical, or within the common standards of {...}
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